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By accessing this website, you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or have access to this website. If you have any questions, please contact us at sales@thenaughtyseat.co.uk.

The following terms and conditions are the terms on which thenaughtyseat.co.uk sells product and supersedes all other terms and conditions relating to the subject matter of these Conditions.

Ordering
When you place an order via this website you will be sent an auto-generated order acknowledgement by email detailing everything you have ordered. This email is not an order confirmation or order acceptance. Acceptance of your order and the completion of the contract between you and thenaughtyseat.co.uk will take place on dispatch to you of the products ordered unless we notify you that your order has not been accepted or you have cancelled it. No order may be accepted from a child of 16 or under without the express consent of a parent or guardian.

Back Orders
If you have ordered an item and it is not in stock, we will try and order it for you. You will always be e mailed with the option to cancel your order if you would rather not wait.

Prices
All prices quoted are in British Pounds Sterling (£ GBP) and Euros (€ EUR)

Privacy
When you make contact with thenaughtyseat.co.uk, your details are used only to enable us to contact you with regard to your order and to let you know about our news and special offers. You can let us know at any time if you do not wish to receive emails from us.  It is our policy to never disclose any information to third parties other than for delivery purposes and will only use the information that we collect about you lawfully.

Credit Card Site Security
All credit card numbers are encrypted and transmitted by secure server using 128 bit encryption. Your details will never be seen by anyone other than our payment provider.

Guarantee
Thenaughtyseat.co.uk offer a full refund or product exchange on all products purchased (unless personalised), if you contact us and return the products recorded delivery with proof of postage, within 7 days of delivery. Any items returned must be unused and in their original packaging. We will not be able to refund your postage in these circumstances.

Order Processing
We aim to process and dispatch orders within 3 working days (unless personalised), although just before and after public holidays it may be 4 days due to increased demand, and longer should we be on holiday.  Orders are accepted at the sole discretion of thenaughtyseat.co.uk and are subject to your credit or debit card being authorised for the transaction.

Post and Packing
The postage rates can be seen at the time of checkout. All items will be packaged securely. Orders are usually despatched within 3 working days (except when the stock is not available, where personalised or if we are on holiday). All orders are sent via Royal Mail First Class recorded delivery, and as such will require a signature on delivery. Thenaughtyseat.co.uk will accept no responsibility for orders that are left uncollected. A further charge may be incurred if orders have to be sent out again. If you have not received your order within 10 working days, please contact us.

Distance Selling Regulations
Under the Distance Selling Regulations you have the right to cancel your order within 7 days (unless personalised), and this 7-day period begins the day after receipt of the goods. Should you wish to cancel your order under these regulations it must be in writing or by e-mail. All item(s) returned under these regulations must be received by thenaughtyseat.co.uk within 7 days and be unopened, unused, in the original manufacturer packaging and in a re-sellable condition. Customers wishing to cancel an order under these Regulations should return the goods to the address on the contact us page. Under these regulations all goods are returned at your expense. Thenaughtyseat.co.uk will not accept any responsibility for loss or damage to goods returned in this way until they are received at our above address, and we strongly recommend that returns are sent by Recorded Delivery or some other means of tracked delivery system. Once we receive the goods in saleable condition, a refund for their cost will be made to your credit/debit card.

Damages and Errors
Check your order carefully upon delivery and report any damages or shortages immediately to thenaughtyseat.co.uk.  In the case of damages incurred during transit, all packaging materials and damaged goods must be kept for inspection by The Naughty Seat and returned to The Naughty Seat within 7 days of receipt.  Once received and reviewed by The Naughty Seat, a replacement or refund may be issued. This does not affect your statutory rights as a consumer.

Returning Goods
Customers wishing to return goods (unless personalised) other than by way of an Order Cancellation must contact us by e-mail at sales@thenaughtyseat.co.uk for instructions. All returns must be sent recorded delivery with the buyer obtaining a proof of postage receipt. The Buyer shall be deemed to have accepted the Goods if they have not been rejected on or before the 7th day after delivery. The Buyer shall not be entitled to reject the Goods in whole or in part after such time.

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request.  We do not give your information out to any 3rd party.

Cookies Policy
Cookies are small text files stored by your device when you access most websites on the internet. We will use two types of cookies:

  • Session cookies - these expire when you close your browser and do not remain on your computer.
  • Persistent cookies - these are stored in the longer term on your computer. They are normally used to make sure the site remembers your  preferences.

www.thenaughtyseat.co.uk (this Website) uses cookies in order to make it easier to use and to support the provision of relevant information and functionality to you. Cookies also provide us with information about how this Website is used so we can keep it is as up to date, relevant and error free as possible. Further information about the types of cookies in use on this Website is set out below.

By using this Website you agree to the use of cookies. Please note that certain cookies may be set the moment you start visiting this Website. These will be session cookies on your first visit to this Website. If you continue to use or revisit this Website then persistent cookies of the types described below will be served. You can choose to manage the cookies we use on this Website through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit www.allaboutcookies.org Opens in a new window.

Please note that preventing cookies is likely to impact the functionality or performance of this Website, or prevent you from using certain services provided through it. If you choose to prevent cookies, we cannot guarantee access to the services provided through this Website or be sure how this Website will perform during your visit. Preventing cookies will also affect our ability to update this Website to cater for user preferences and improve its performance.

The types of cookies we currently use on this Website are set out below. The cookie categories are based on the category definitions contained in the International Chamber of Commerce UK Cookie guide Opens in a new window.

Cookie Category
Details
Strictly necessary

Strictly necessary cookies are essential to enable you to move around this Website and use its features and/or services. These cookies allow this Website to provide services at the request of users.

This Website use strictly necessary cookies to:

  • Identify you as being logged in to this Website
  • Remember the goods and services you ordered when you get to the checkout page
  • Remember things like information you've entered on order forms when you navigate to different pages during your session on this Website
  • Remember things like service selections you have made which are essential for us to provide you with services you have requested
  • Make sure you connect to the right service on our website when we make any changes to the way the website works
Performance

Performance cookies allow us to update this Website to cater for Website user preferences and improve performance. They collect information about how this Website is used, e.g. which pages users visit most often and where error messages are delivered. These cookies don't collect information that identifies individuals. All information is aggregated and therefore anonymous.

This Website use performance cookies to:

  • Provide statistics on how this Website is used (including selections that you have made and goods and services that you have viewed, during your use of this Website)
Functional

Functional cookies allow this Website to remember choices you make, e.g. your user name, log in details and language preferences and any customisations you make to Website pages during your visit. They are necessary to provide features and services specific to individual users.

This Website use functional cookies to:

  • Identify you as having consented to use of cookies by this Website
  • Remember settings you've applied (such as layout, text size, preferences and colours)
  • Remember selections you have made (such as search functions and results, and goods and services)
Targeting or advertising cookies

These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests, to help measure the effectiveness of advertising campaigns.

This website does not currently use any targeting/advertising cookies


Disclaimer
The material and content on this website is for general information only and not to be taken as medical advice.

Legal Notice
This website and these terms and conditions are governed by the laws of England and Wales.  Any disputes arising from this website shall be resolved by the English Courts.

Contacting Us
If you need to reach us, please email sales@thenaughtyseat.co.uk or write to us at PO Box 572,  Chorley. Lancs. PR6 6FE.